Please read carefully. Your placement of an order constitutes acceptance of these terms and conditions

Natural Materials

When purchasing a memorial the purchaser acknowledges that granite, marble wood and other products containing natural materials may have variations in color and characteristics.

Payment

Jermar Monuments accept Visa, MasterCard, American Express & Discover, checks and money orders . As well as Paypal

Pricing

Prices on this website are subject to change without notice. Jermarmonuments.com is not responsible for any errors or omissions in it's content. If there is an incorrect price due to a typographical error on our website or incorrect information from our suppliers, Jermarmonuments.com has the right to refuse or cancel any order.

Returns

We are unable to give a refund on a full custom monument.

Q. What if my Memorial is damaged upon delivery?

A. With regards to cemetery memorials - Any item damaged en route form our location to its destination can be returned and replaced as it was originally ordered. Once safely delivered in good condition and signed for, we are not responsible for any damage that may be done by the cemetery or anyone you have set the memorial. Also, we will accept return of any item that has an error on our part that reflects a different design form the design you approved, but if a memorial is made to specifications according to your order, there are no refunds or returns. Also, we may require that a photo be sent to us showing the damage or error before we accept a return of an item. Please call us or e-mail us immediately if you encounter a problem upon delivery. Do not send item back without contacting us first. Doing this may cause delays and or additional shipping charges to you. Any other item we sell that is shipped to home - we replace damaged item with same item originally ordered. Please contact us immediately if you receive damaged items.

Disclaimer

As to the product sold and limitations of liability Except as expressly stated herein, Jermarmonuments.com will make no representations or warranties expressed or implied, of any kind with respect to products sold on this web site, including but not limited to, merchantability and fitness for a particular purpose. You agree that the maximum liability to Jermarmonuments.com arising form any products sold on this web site will be the price of the product or products ordered. Jermarmonuments.com, its directors, officers, employees and any other representatives shall not be held liable for any damages - special, indirect, consequential or punitive related to any products sold.

Severability

If any of these statements listed in these Company Terms and Liabilities is determined to be unenforceable or invalid, the unenforceable or invalid part hereof shall be deemed severed from these Terms and Conditions and the remaining portions of these Terms and Conditions shall be carried out with the same force and effect as if the severed portions had not been part of these Terms and Conditions. Use of this Website constitutes the acceptance of all of the above listed Terms and Conditions.

Jurisdiction and Venue

You agree that any legal action brought against Jermar Monuments and any of its subsidiaries will be governed by the laws of the state of Ohio without regard to its conflict law principles. You agree that the sole jurisdiction and venue for any and all litigation arising from your use or orders made from Jermarmonuments.com will be in appropriate Federal or State Court in Ohio.

Privacy Policy

Jermarmonuments.com respects your right to privacy. Under no circumstances will we share this information (including your email address) with any other entity. If you provide your email address, we will only use it to respond to your requests and to notify you of changes to our web site. Jermarmonuments.com does not trade, sell or furnish any of your personal information to third parties. Our customer information is protected through the use of secure servers.

We reserve the right to change or alter this website and/or it's terms and conditions at any time.

REVISION POLICY

We at Jermarmonuments want to make sure we do everything possible to ensure we get the monuments we create for our customers perfect and above expectations. Creating a monument from scratch will take good communication on both parties to ensure we get exactly what you want. Jermarmonuments Monuments allows up to four complete revisions. This gives our customer's the flexibility to change their mind and revise something to the monument while in the creating stage. Once the customer sends a confirmation email to Jermar Monuments stating that they approve of the design created for them. We then will put the stone in "UNPRO" status (Under Production). After the stone is complete we will send detailed pictures of the completed monument. At this time if the customer sees any revisions that need to be made that are not an oversight on our part we will allow three revisions before Jermar Monuments applies revision fees ($50.00 per revision)to the project.

PHOTOS ON MONUMENTS

Jermar Monuments will strive very hard to ensure you are happy with the image of your loved one on the completed monument. However, It's important to clarify that laser etching a picture on stone is differen than taking a picture. The image will not be 100 percent like the picture from your digital device because we are cutting the image into stone. We will make sure it's as close as possible! If not satisfied we will re-etch the image into the stone a second time. If still not satisfied we can remove the image from the monument but will not re-etch a third time. We do not want to compromise the strength and density of the stone with excessive sanding down of the monument. Black and white photos are free. However, color photos are $400.00 to have laser etched on monument.