Please read carefully. Your placement of an order constitutes acceptance of these terms and conditions
When purchasing a memorial the purchaser acknowledges that granite, marble wood and other products containing natural materials may have variations in color and characteristics.
Jermar Monuments accept Visa, MasterCard, American Express & Discover, checks and money orders . As well as Paypal
Prices on this website are subject to change without notice. Jermarmonuments.com is not responsible for any errors or
omissions in it's content. If there is an incorrect price due to a typographical error on our website or incorrect
information from our suppliers, Jermarmonuments.com has the right to refuse or cancel any order.
We are unable to give a refund on a full custom monument.
Q. What if my Memorial is damaged upon delivery?
A. With regards to cemetery memorials - Any item damaged en route form our location to
its destination can be returned and replaced as it was originally ordered. Once safely
delivered in good condition and signed for, we are not responsible for any damage that
may be done by the cemetery or anyone you have set the memorial. Also, we will accept
return of any item that has an error on our part that reflects a different design form the
design you approved, but if a memorial is made to specifications according to your order,
there are no refunds or returns. Also, we may require that a photo be sent to us showing
the damage or error before we accept a return of an item. Please call us or e-mail us
immediately if you encounter a problem upon delivery. Do not send item back without
contacting us first. Doing this may cause delays and or additional shipping charges to
you. Any other item we sell that is shipped to home - we replace damaged item with same
item originally ordered.
Please contact us immediately if you receive damaged items.
As to the product sold and limitations of liability Except as expressly stated herein,
Jermarmonuments.com will make no representations or warranties expressed or
implied, of any kind with respect to products sold on this web site, including but not
limited to, merchantability and fitness for a particular purpose. You agree that the
maximum liability to Jermarmonuments.com arising form any products sold on this web
site will be the price of the product or products ordered. Jermarmonuments.com, its
directors, officers, employees and any other representatives shall not be held liable for
any damages - special, indirect, consequential or punitive related to any products sold.
If any of these statements listed in these Company Terms and Liabilities is
determined to be unenforceable or invalid, the unenforceable or invalid part hereof
shall be deemed severed from these Terms and Conditions and the remaining portions
of these Terms and Conditions shall be carried out with the same force and effect as if
the severed portions had not been part of these Terms and Conditions.
Use of this Website constitutes the acceptance of all of the above listed Terms and
Jurisdiction and Venue
You agree that any legal action brought against Jermar Monuments and any of its
subsidiaries will be governed by the laws of the state of Ohio without regard to its
conflict law principles. You agree that the sole jurisdiction and venue for any and all
litigation arising from your use or orders made from Jermarmonuments.com will be in
appropriate Federal or State Court in Ohio.
Jermarmonuments.com respects your right to privacy. Under no circumstances will we
share this information (including your email address) with any other entity. If you
provide your email address, we will only use it to respond to your requests and to notify
you of changes to our web site. Jermarmonuments.com does not trade, sell or furnish
any of your personal information to third parties. Our customer information is protected
through the use of secure servers.
We reserve the right to change or alter this website and/or it's terms and conditions at any time.
We at Jermarmonuments want to make sure we do everything possible to ensure we get the monuments we create for our
customers perfect and above expectations. Creating a monument from scratch will take good communication on both
parties to ensure we get exactly what you want. Jermarmonuments Monuments allows up to four complete revisions. This
gives our customer's the flexibility to change their mind and revise something to the monument while in the creating
stage. Once the customer sends a confirmation email to Jermar Monuments stating that they approve of the design
created for them. We then will put the stone in "UNPRO" status (Under Production). After the stone is complete we will
send detailed pictures of the completed monument. At this time if the customer sees any revisions that need to be made
that are not an oversight on our part we will allow three revisions before Jermar Monuments applies revision fees
($50.00 per revision)to the project.
PHOTOS ON MONUMENTS
Jermar Monuments will strive very hard to ensure you are happy with the image of your loved one on the completed monument.
However, It's important to clarify that laser etching a picture on stone is differen than taking a picture. The image will
not be 100 percent like the picture from your digital device because we are cutting the image into stone. We will make sure
it's as close as possible! If not satisfied we will re-etch the image into the stone a second time. If still not satisfied we
can remove the image from the monument but will not re-etch a third time. We do not want to compromise the strength and density
of the stone with excessive sanding down of the monument. Black and white photos are free. However, color photos are $400.00 to have laser etched on monument.