Shipping is FREE with all the orders.
We are unable to offer a refund on a completely custom headstone. During the headstone creating and
designing process, we will design and adjust as many times as we need to make the proposed sketch
EXACTLY the way you want it. After your approval and sign off, we will create the headstone to
match exactly the proposed sketch. After completion of the memorial, we will send you the completed
memorial. This is your time to look at the completed headstone to verify everything is correct and
identical to the proposed sketch. If the memorial is not correct and you are not happy with the
monument, we will have it re-sketched and engraved again. (until you are 100% happy with the
We at JerMar Monuments, Inc. thank you for your research into our company. We are honored to have the
opportunity to create a special memorial for you and your family.
JerMar Monuments, Inc. is a Proud Member of the BBB